Returns & Exchanges
RÅSTRÖM only accepts returns for in-stock items and small accessories. All items made-to-order in Sweden, custom-made items, special orders, opened items, or items returned without all original packaging are non-returnable.
Returns are accepted within 7 days of receipt of your order. All returns must be approved in advance by RÅSTRÖM. Items must be returned in original and unused condition with original packaging. Please ensure that items are well packed and insured for the full amount. A restocking fee may apply to any order not received in good condition. Shipping costs are non-refundable, and all costs for return shipment are the customer's responsibility. Exchanges will incur additional shipping charges. Returns are not accepted after 7 days of receiving the order at your shipping address.
Please e-mail us at hello@byrastrom.com and include your order number and a list of the item(s) you are returning.